InTouch

Cellular Communication - Riding the Wave
Often when people think of communication systems of the body they think of nerve impulses and chemical pathways not energy waves, oscillations and vibrations. Somehow, when used by physicists the word "energy" is understood as science (as in E=MC2), but when used in reference to life force it can become something esoteric and mysterious...

What is your Motto and How do you tell your Customers about it?
Who could ever forget Apple asking us to "Think Different" or Volkswagen hoping we'd "Think Small." Call them mottos or slogans, whichever your prefer, what's important is that these messages are embedded into our memory. Company slogans, when they are effective, as these two clearly are, "touch the hearts and minds" of your customers and prospects and seal your brand...
Category: Business & marketing

The Return of Investment on Advice
Cultivating an advisory board should be a top priority for anyone who plans on succeeding at business. It's only natural that my advisory team is comprised of my clients. If I listen carefully and pay attention they will let me know all I need to about the everyday things like what music to play, what complexes to blend, what massage mediums are worth stocking and what services to offer. They even influence how I invest back into my practice...
Category: Business & marketing

Going Green Can be a Powerful Marketing Message
Our recent celebration of Earth Day is an important reminder to be good stewards of the earth. As business owners, I believe it's our corporate responsibility to do our part to conserve natural resources and protect the environment...

Fascia: The Big Picture
Have you ever looked at a stippling painting? You know the ones that are made up of 1000s of little dots? When you are up close all you see is dots, but when you take a few steps back a clear image manifests itself. Well, I think of learning in much the same way. As a student I am taught sections of information, yet it isn't until I put them all together that I can see the whole picture...

Take Five or Ten between Clients to keep Focused and Energized
So many people walk around with coffee in hand these days, I have to wonder if the traditional coffee break is a thing of the past. Actually, coffee breaks, as I learned through a search on Google, emerged in the early 20th century when they were part of an overall movement to reform what was then a pretty grim American work place...
Category: Business & marketing

Cultivating Trust in Client Relationships
At the recent New York Spa Show we had a great dialogue during our class on "Designing Your Dream Practice". One of the main topics of interest was how to attract and cultivate your ideal clients. I always emphasize the first step is to discern who those clients are, and then learning all you can about them including their needs and goals. The second thing is to deliver exemplarily customer service and build trust. Simply put "Undersell and Over deliver."...

Hope is Not a Business Plan
Who doesn't want your business to grow? Even if things are going well, it's good business to do what it takes to make the next year even better. Complacency doesn't work well in the business world. As we've learned these past few years, a sudden downturn in the market might be just around the corner. It doesn't take much to be on top of the world one day and feel that it's crashing down around you the next...
Category: Business & marketing

Practice Makes Perfect
"As a student, do you believe you can learn a hands on technique online?" This question was asked last week in an online blog I was reading. I can't say that I was surprised to find that the answer from the discussion participants was an overwhelmingly large "NO"! I can, however say, I disagree...
Category: Massage therapy

Build a Partnership in Client Wellness with Products that Heal
You can imagine how proud we were when Team Type 1 - a remarkable group of cyclists who ride to create awareness for diabetes fitness -- approached us to be one of their sponsors last year. We were more than happy to meet their request for donations of Dual-Purpose Massage Creme to use in massage therapy for the team. We continue our sponsorship this year and have expanded donations to include Muscle & Joint Relief Therapeutic Massage Creme and Polar Lotion, our other popular sore muscle and pain relief products...

Mixing Business with Pleasure
I often talk about the reward of getting to the point in your career when you can begin to choose whom you want to spend your time with and offering the services you prefer to perform. This has been one of my primary business goals from the moment I decided to enter into this profession...

It's Always Time for Change
We couldn't let a new year get underway without introducing a new line of products. Our newest offering is Healthy Benefits, an anti-oxidant rich line of massage products. Healthy Benefits, which includes Oil-Free Face Massage Creme, Massage Creme and Massage Gel, are rich in the Pomegranate, Green tea, White Grape and Grapeseed active botanicals...