InTouch
Collaboration with Healthcare Practitioners Provides Well-Rounded Care for Clients Care
Massage therapist collaboration with other healthcare providers provides well-rounded integrative client care. Chiropractic massage offers is a good example of the synergy between healthcare disciplines.
Why Personalization Matters to Massage Clients and How You Can Meet the Need
More than ever personalization matters to today’s customer. A 2021 report from management consulting firm McKinsey & Company[1] looked at the importance of personalized customer service and found:
What is Reflexology and How Can it Improve Your Massage Practice?
Reflexology is a CAM therapy to alleviate pain and stress. Treatments involve applying pressure to points in hands, feet, and ears that are connected to organs and systems in the body.
Category: Massage therapy
Massage Therapy Offers Benefits in Every Stage of Life, Research Finds
Research indicates that massage therapy has value for emotional and physical well-being at every stage of life. Learn what the latest studies have to say.
Category: Massage therapy
Jojoba Oil is a Must Have to Keep Clients’ Skin Hydrated and Supple
When is an oil not really an oil? When it’s jojoba oil. Find out how this liquid wax can benefit clients’ skin.
Getting Down to Essentials: Cedarwood Essential Oil
Some things are timeless. You could say that for Cedarwood essential oil. Its use goes back thousands of years for its scent and for medicinal purposes. The ancient Egyptians also associated perfumes with immortality and so wrapped the Pharaohs in bandages impregnated with Cedarwood and other aromatic oils.
Keep One Step Ahead to Manage Risks to Your Business
No risk, no reward. You’ve most likely heard that motto before and it certainly applies to owning or running or business. There are lots of rewards being in charge of a successful business operation, and they aren’t all financial.
When Treating Clients for Aches and Pains, Keep it Cool!
Reach for the menthol when massage clients seek relief from aches and pains. Derived either from natural sources, including peppermint and eucalyptus plants, or produced synthetically, menthol provides a wide range of soothing and stimulating properties.
Does Your Business Have An "Ah" Factor?
Why do clients come to your spa or massage practice? The obvious answer is your expertise to treat a problem they are having, whether it is relief from pain and anxiety through massage or improving or treating skin.
Put Eucalyptus Front and Center
When it comes to fauna and flora, Australia has given the world a lot to appreciate. After all, Koalas and Kangaroos hail from “Down Under.” On the flora front, Eucalyptus trees, native to Australia and now grown the world over, are highly valued for their medicinal properties.
How Do You Win Back Clients?
Clients come and go for any number of reasons. You may lose clients because they move or need to make changes to their budget because of a change in employment. But what about clients who stop booking appointments for no apparent reason?
Seven Steps to Great Customer Service
Maintaining quality customer service doesn’t just happen. It’s something you need to work at continuously. It’s what clients expect and when customer service starts slipping, eventually clients will look elsewhere. Also, what was considered great customer service a few years ago might be different today.