Learn how to deal with spa and massage practice clients that annoy you

Learn how to deal with spa and massage practice clients that annoy you

Social media may be bringing some of us together, but it’s also exposing how annoying and frustrating some people can be. As if we needed more evidence.
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massage treatment of hot stone

Mixing it up in the treatment room

My last blog I talked about spring cleaning your practice.  Just to prove I practice what I preach I’m sharing a few of the ways I’ve been rotating the tool box this month.

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Loyal spa and massage clients matter to your spa and massage marketing. So create them!

Loyal spa and massage clients matter to your spa and massage marketing. So create them!

Are you more focused on bringing new clients through the door of your spa or massage practice than strengthening relationships with current ones? It’s a question you want to ask yourself

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Don’t settle. Earn what you are worth at your spa or massage practice

Don’t settle. Earn what you are worth at your spa or massage practice

When setting prices for your spa and massage practice services, do you find it difficult to ask for what you really want? This is often true, especially when business owners are starting out...

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Take good care of yourself to help spa and massage practice clients

Take good care of yourself to help spa and massage practice clients

Are you practicing what you preach to clients when it comes to taking care of yourself?  With all the demands of running or managing your spa or massage practice, it’s easy to disregard

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Goals are Good, Until You Lose Focus!

Goals are Good, Until You Lose Focus!

Many years ago when I was teaching intro students massage I had a saying that I would repeat over and over again hoping to burn it into the students brains as they formed their own personal massage style.
Massage therapySpa therapy
Brand consistency: Reinforce your brand across spa and massage practice client touchpoints

Brand consistency: Reinforce your brand across spa and massage practice client touchpoints

Do your clients think about your spa or massage practice the way you want them to? You may consider that your business is extremely professional and customer driven and yet online reviews...
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Six steps to improve leadership skills at your spa or massage practice

Six steps to improve leadership skills at your spa or massage practice

You can’t do it all. By now as the owner or director of your spa or massage practice, you’ve probably realized that. There’s far more that goes into the success of your business than professional expertise.
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How effective listening can affect success at your spa or massage practice

How effective listening can affect success at your spa or massage practice

“Can you hear me now?” Verizon posed that question about mobile networks in its popular advertising campaign that ran for nine years starting in 2002. While mobile technology has improved considerably...

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Ten Ways to Spring Clean Your Practice

Ten Ways to Spring Clean Your Practice

New Years is about goal setting but spring is about clearing the decks of clutter. And by clutter I am referring to the mental, physical, and business variety.
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Why you need to learn how to say no in running your spa or massage practice

Why you need to learn how to say no in running your spa or massage practice

Learn how to say no. That’s one of my points in my recent post on “7 tips to be more productive at your spa or massage practice.”  I wanted to pursue the topic further since saying no is a problem for many,

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7 tips to be more productive at your spa or massage practice

7 tips to be more productive at your spa or massage practice

Do you feel that there at not enough hours in the day to get everything done? It’s not surprising if you do since your plate is probably overflowing with things you need to do to keep your spa or massage practice humming.
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