InTouch

Are you waiting by the phone for clients to call and rebook a spa or massage therapy appointment? Don’t wait for clients to make the first move, whether they are first-timers or...

Not your garden variety sage, but closely related, Clary Sage is a biennial herb that blooms from June to July producing flowers that range in color from white to pink and pale blue to lilac and...

Do you sell products to your clients?  If so, how do you determine which products to recommend? Do you consider scope of practice when determining what products are appropriate to suggest to your clients?

It’s midway through the year. Are things going as you planned for your spa or massage practice?  Even if business is generally doing well, maybe you haven’t met all the goals that you hoped to achieve...

People naturally are attracted to those who have confidence. Confidence doesn’t mean being boastful, either. It means having the courage of your convictions to do what you think is right, being positive things will work out, and handling challenges head on.

Are you your number one critic?  Every time you lose a client, does it affect you personally, even though the reason for the loss may have nothing to do with you?

As we deal with an aging population and work with clients over longer periods of time, we may find ourselves dealing more and more with clients who have suffered great loss.  In a professional...

Grapes aren’t only good for out of hand eating and winemaking.  For centuries, Grapeseed Oil has been consumed for health purposes. According to the Old Testament, it was an ingredient in Pulse, a dish...

When you run your own spa or massage practice or manage one, you probably feel there are not enough hours in the day to accomplish all the things you need to do to keep things running smoothly.

By now, you’ve probably realized that there is a lot more to leveraging social media to help market your spa or massage practice than the occasional tweet or Facebook posting.

Summer is fast approaching! By time the first day of summer hits, kids are already out of school and parents are trying to get in the groove with their ever changing summer schedules!

If you have any doubts about why ensuring your client service is top notch, consider the following. If you had a choice between two equally competent service providers...