InTouch
How Do You Win Back Clients?
Clients come and go for any number of reasons. You may lose clients because they move or need to make changes to their budget because of a change in employment. But what about clients who stop booking appointments for no apparent reason?
Seven Steps to Great Customer Service
Maintaining quality customer service doesn’t just happen. It’s something you need to work at continuously. It’s what clients expect and when customer service starts slipping, eventually clients will look elsewhere. Also, what was considered great customer service a few years ago might be different today.
You Can’t Do It All, So Don’t. Learn How To Prioritize and Cut Back Tasks
With a plethora of mobile devices to help us get through the day’s work, you may feel confident you can take on a lot. After all, with a device at your fingertips, you probably believe you can easily shift from one task to another to keep up with everything on your plate.
Uniquely Calm and Invigorate the Senses
Tangerines originally hailed from China, where they were one of the varietals of the Mandarin Orange. They were used throughout Chinese culture and herbal health practices.
Take a Risk – Here Are Five Ways to Make It Easier
When is the last time you said, “I’d love to try this, but I’m afraid I won’t succeed?” Fear of failing and the consequences of it hold many people back. But taking risks is an inherent part of being in business.
The Calming Aroma of Lavender Can "Wash" Away Client Stress
You know the expression “when in Rome...” Well, you don’t have to be in Rome to take advantage of the benefits of lavender, which the ancient Romans added to their bath water to induce a calming and relaxing effect.
Nourish client skin with new Truly Coconut Massage Oil
We’re very excited to introduce Truly Coconut Massage Oil to our product portfolio of lubricants for the treatment room.
Pandemic Set You Back? How to stage your comeback
What was your goal for your business when you first set out? Did you hope to achieve the kind of financial success that would enable you to eventually work part time and travel the rest?
Getting down to Essentials: Petitgrain Essential Oil
Like so many of the essential oils we use today for health, cosmetic and cleansing purposes, Petitgrain has a history of getting from the Old to the New World.
Take Your Content Marketing Strategy to the Next Level
Content is king. You probably heard that expression several times over the past few years as companies sought relevancy through blog and social media posts that sought to engage prospects and build relationships with existing clients and customers.
Build Your Referral Network by Reaching out to Health Care Providers
When it comes to marketing your spa or massage practice, referrals have the highest return on investment (ROI). Not only do they require less cost-per-lead; they tend to be high quality leads. Beyond satisfied clients driving new business through your door, consider the potential of leads from physicians and other...
Treat client joint and muscle pain with Comfrey
It’s safe to say that Comfrey has “stood the test of time.” The herb has been used medicinally for over 2000 years based on references found in canonized texts from the early Jews and Greek historians even before that. [1] Still if anyone doubts the healing powers of comfrey, consider this.