InTouch

Seven Steps to Great Customer Service

Seven Steps to Great Customer Service

Maintaining quality customer service doesn’t just happen. It’s something you need to work at continuously. It’s what clients expect and when customer service starts slipping, eventually clients will look elsewhere. Also, what was considered great customer service a few years ago might be different today. 
Category:  Business & marketing, Massage therapy, Retail, Spa therapy, Treatment ideas
You Can’t Do It All, So Don’t. Learn How To Prioritize and Cut Back Tasks

You Can’t Do It All, So Don’t. Learn How To Prioritize and Cut Back Tasks

With a plethora of mobile devices to help us get through the day’s work, you may feel confident you can take on a lot. After all, with a device at your fingertips, you probably believe you can easily shift from one task to another to keep up with everything on your plate. 
Category:  Business & marketing, Massage therapy, Retail, Spa therapy
Take a Risk – Here Are Five Ways to Make It Easier

Take a Risk – Here Are Five Ways to Make It Easier

When is the last time you said, “I’d love to try this, but I’m afraid I won’t succeed?” Fear of failing and the consequences of it hold many people back. But taking risks is an inherent part of being in business. 
Category:  Business & marketing, Massage therapy, Retail, Spa therapy
Pandemic Set You Back? How to stage your comeback

Pandemic Set You Back? How to stage your comeback

What was your goal for your business when you first set out? Did you hope to achieve the kind of financial success that would enable you to eventually work part time and travel the rest?
Category:  Business & marketing, Massage therapy, Retail, Spa therapy
Take Your Content Marketing Strategy to the Next Level

Take Your Content Marketing Strategy to the Next Level

Content is king. You probably heard that expression several times over the past few years as companies sought relevancy through blog and social media posts that sought to engage prospects and build relationships with existing clients and customers.
Category:  Business & marketing, Massage therapy, Retail, Spa therapy
Build Your Referral Network by Reaching out to Health Care Providers

Build Your Referral Network by Reaching out to Health Care Providers

When it comes to marketing your spa or massage practice, referrals have the highest return on investment (ROI). Not only do they require less cost-per-lead; they tend to be high quality leads. Beyond satisfied clients driving new business through your door, consider the potential of leads from physicians and other...
Category:  Business & marketing, Massage therapy, Spa therapy
Create A Stress-Free Work Environment

Create A Stress-Free Work Environment

As if there wasn’t enough stress running a spa or massage practice, along came COVID-19 to send stress levels off the charts. Fortunately, we are beginning to see a light at the end of this tunnel, although no one should throw caution to the wind.
Category:  Business & marketing, Community
Choosing a Massage Table? What to Know

Choosing a Massage Table? What to Know

No matter how experienced you are or how many continuing education classes you take, you still have to have the right tools to do the job. The right tools begin with your massage table.  It’s the most important tool you need for your practice; so, your massage table must fit your needs and preferences
Category:  Business & marketing, Massage therapy, Spa therapy
grow your business on instagram

How Being on Instagram Can Help Grow Your Business

Does your social media marketing include Instagram, the popular photo sharing app and social network? Or if you are on Instagram, are you getting the most from it? Since its...

Category:  Business & marketing, Massage therapy, Retail, Spa therapy
woman receiving back massage

What It Takes to Grow Your Practice?

It’s easy to become complacent when things are going well with your business. But marketplace requirements change and you need to keep growing to keep up. Find out what you need to do to keep your business ahead of the game.

Category:  Business & marketing, Community, Products
Leverage holiday massages into client bookings for the New Year

Leverage Holiday Massages Into Client Bookings for the New Year

The most wonderful time of the year can also be one of the most stressful, even during “normal years” as clients plan for holiday family and social events, shopping for gifts and possible travel.

Category:  Announcements, Business & marketing, Massage therapy, Retail
What CBD Dose Do I need?

What CBD Dose Do I need?

The research on CBD indicates that it covers a range of conditions. Pain, anxiety and depression are among the key reasons that consumers are turning to CBD, although reasons for usage

Category:  Business & marketing, Retail, Science, Treatment ideas

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