InTouch
Facebook: Building Relationships at the AMTA National Convention
I knew I would have a great time at the AMTA's National Convention in Minneapolis this past week, I just didn't know how much Facebook would have to do with it!...
What are you doing to get into the spirit of the 4th of July?
The community spirit is never stronger than on the 4th of July. My neighborhood has a number of events planned and I will try to participate in some of them, and where possible, take my dogs along. They are pretty patriotic pups and love the crowds and the chance to meet some other canine pals. Be careful if your community has fireworks and you have pets. The noise can really frighten them...
Get every Appointment
A few years ago I started using an online scheduler to book my massage appointments and I LOVE IT! I have a busy appointment schedule so I can't always answer my phone when clients call.Without a doubt I have lost money in the past because...
It's Trade Show Time - Get Out the Comfortable Shoes
Several of the BIOTONE team will be heading out for Las Vegas at the end of the week for the IECSC show. I'll be among them. I've lost count of how many industry trade shows I've attended in the nearly 30 years we've been in business...
It's okay to let your business go to the dogs
We're an enormously animal passionate company. We love animals here at BIOTONE. We take great pride in the fact BIOTONE has never tested products on animals, which I believe can also be said of many of the other manufacturers in the industry. We also love to hear stories from our customers who include animal massage - a growing field - as one of their specialties...
Category: Community
Do Your Clients Know You Appreciate Them?
When is the last time you told your clients how much you appreciate their business? Someone told me it's National Write a Letter of Appreciation Week. I was not aware such a week existed, but it's a good reminder that we all need to let our customers...
Loving Hands Reach Far Into The Community To Help
Once again our industry has risen to the occasion in offering help to those in serious need. Over the past few weeks, I've read about several spas and massage therapists hosting fundraisers to raise money for Haiti...
Join the Conversation
Did you ever play operator with a group of your friends? You know the game where one person says something then whispers it to the next person and so on and so on down the line. Ultimately it's up to the last person in line to broadcast...