How Text Messaging Can Help Client Engagement

How Text Messaging Can Help Client Engagement

Are you engaged with your clients via text messaging? If you aren’t, consider the following more than 26 BILLION text messages are sent daily!
Business & marketing
Keep One Step Ahead to Manage Risks to Your Business

Keep One Step Ahead to Manage Risks to Your Business

No risk, no reward. You’ve most likely heard that motto before and it certainly applies to owning or running or business. There are lots of rewards being in charge of a successful business operation, and they aren’t all financial.
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Does Your Business Have An "Ah" Factor?

Does Your Business Have An "Ah" Factor?

Why do clients come to your spa or massage practice? The obvious answer is your expertise to treat a problem they are having, whether it is relief from pain and anxiety through massage or improving or treating skin.
Business & marketingMassage therapyRetailSpa therapyTreatment ideas
How Do You Win Back Clients?

How Do You Win Back Clients?

Clients come and go for any number of reasons. You may lose clients because they move or need to make changes to their budget because of a change in employment. But what about clients who stop booking appointments for no apparent reason?
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Successful Retailing: Retail is Detail

Successful Retailing: Retail is Detail

Are you satisfied with your retail sales? It’s an important question, since retail sales can add to your bottom line, ranging anywhere from five to 30 percent of your revenue.
Business & marketingRetail
Seven Steps to Great Customer Service

Seven Steps to Great Customer Service

Maintaining quality customer service doesn’t just happen. It’s something you need to work at continuously. It’s what clients expect and when customer service starts slipping, eventually clients will look elsewhere. Also, what was considered great customer service a few years ago might be different today. 
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You Can’t Do It All, So Don’t. Learn How To Prioritize and Cut Back Tasks

You Can’t Do It All, So Don’t. Learn How To Prioritize and Cut Back Tasks

With a plethora of mobile devices to help us get through the day’s work, you may feel confident you can take on a lot. After all, with a device at your fingertips, you probably believe you can easily shift from one task to another to keep up with everything on your plate. 
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Take a Risk – Here Are Five Ways to Make It Easier

Take a Risk – Here Are Five Ways to Make It Easier

When is the last time you said, “I’d love to try this, but I’m afraid I won’t succeed?” Fear of failing and the consequences of it hold many people back. But taking risks is an inherent part of being in business. 
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Pandemic Set You Back? How to stage your comeback

Pandemic Set You Back? How to stage your comeback

What was your goal for your business when you first set out? Did you hope to achieve the kind of financial success that would enable you to eventually work part time and travel the rest?
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Take Your Content Marketing Strategy to the Next Level

Take Your Content Marketing Strategy to the Next Level

Content is king. You probably heard that expression several times over the past few years as companies sought relevancy through blog and social media posts that sought to engage prospects and build relationships with existing clients and customers.
Business & marketingMassage therapyRetailSpa therapy
Build Your Referral Network by Reaching out to Health Care Providers

Build Your Referral Network by Reaching out to Health Care Providers

When it comes to marketing your spa or massage practice, referrals have the highest return on investment (ROI). Not only do they require less cost-per-lead; they tend to be high quality leads. Beyond satisfied clients driving new business through your door, consider the potential of leads from physicians and other...
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Create A Stress-Free Work Environment

Create A Stress-Free Work Environment

As if there wasn’t enough stress running a spa or massage practice, along came COVID-19 to send stress levels off the charts. Fortunately, we are beginning to see a light at the end of this tunnel, although no one should throw caution to the wind.
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