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Don’t Get Left Holding the Bag. How to Ensure Clients Pay.

You hear a lot about retail theft these days but what about clients who refuse to pay for services. It is called “theft of services.” In response to the problem, some service providers are taking to collecting payment upfront.  While the policy increasingly is being adopted by service providers as a penalty for last-minute cancellations and no-shows, it can also protect a massage therapist or spa from clients who walk out without paying.

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